Staff Bag

Follow Thread

By Kit M

  • 0 Likes
  • 2 Replies
  1. Kit M

    Kit M
    Scarborough, ON

    I just bought a staff bag from a golf course 2-3 weeks ago. I like the bag which is embroidered with my name and Canada flag. I used it for a few rounds. I just found out the zipper not working properly today. The stitches came out. If I force to zip and unzip, the zipper won't last long. The golf course has closed for the season. What can I do with the bag?

    Post Image
    Post Image
    Post Image
    Post Image
  2. Samuel C

    Samuel C
    Phoenix, AZ

    Kit M said:

    I just bought a staff bag from a golf course 2-3 weeks ago. I like the bag which is embroidered with my name and Canada flag. I used it for a few rounds. I just found out the zipper not working properly today. The stitches came out. If I force to zip and unzip, the zipper won't last long. The golf course has closed for the season. What can I do with the bag?

    Post Image
    Post Image
    Post Image
    Post Image

    Hi Kit,

    If your course is closed and I'm assuming that's where you purchased the item, correct? You should be able to take it back to an authorized Titleist dealer and they should be able to assist you with that, since that appears to be a warranty issue.

    Try calling an authorized dealer first before you lug in your bag, but again, I'm pretty sure they will be able to help you out.

    Let us know what happens and hopefully it'll get fixed soon. Titleist's customer service is top notch and they take care of everything quickly.
  3. Mitch D

    Mitch D
    Richmond Hill, ON

    Team Titleist Staff

    Kit M said:

    I just bought a staff bag from a golf course 2-3 weeks ago. I like the bag which is embroidered with my name and Canada flag. I used it for a few rounds. I just found out the zipper not working properly today. The stitches came out. If I force to zip and unzip, the zipper won't last long. The golf course has closed for the season. What can I do with the bag?

    Post Image
    Post Image
    Post Image
    Post Image

    Hi Kit,
    Your friends at Team Titleist Canada here, just 30 minutes north on the 404 from you! Please contact our customer service team at 877.928.8898 and explain the situation with your course being closed. We'll steer you in the right direction.

    Cheers,
    Mitch D
    Team Titleist Canada

Please login to post a comment.

Sign In

Haven't registered for Team Titleist yet?

Sign Up